24/7 Support

What is 24/7 Support?

Definition and meaning of 24/7 Support

In an IT Context, 24/7 guide way a support service that is supplied 24 hours a day and seven days every week. This can also include an Array of IT services – like Server Monitoring, Call Center aid, Database support and so on. This help commonly includes assist for the ones offerings that require going for walks with out disruption and Downtime.

What Does 24/7 Support Mean?

24/7 support is a type of aid that is available all through the day, 7 days a week and 12 months a yr. This simply approach that the technical service is available across the cLock. To provide this sort of seamless assist, numerous techniques are adopted:

• Well-coordinated shifts – Various 24/7 assist companies employ properly coordinated shifts with devoted shift group of workers.
• Geographical settings – Others employ geographical settings, such workplaces employ body of workers from around the world in unique time zones.

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